Online Security

If you need to report a lost, stolen or found debit card after our normal banking hours, call 1-800-472-3272 immediately.

Online Security Guidelines

The following are some helpful tips on things you can do to increase your security with online banking.

General Guidelines

Whenever possible, use Bill Pay instead of checks to limit account number dissemination exposure and to obtain better electronic record keeping.

Take advantage of and regularly view system alerts; examples include:

• Balance alerts
• Transfer alerts
• Password change alerts

Do not use account numbers, your social security number, or other account or personal information when creating account nicknames or other titles.

Consumer eBanking Guidelines

• Do not use public or other unsecured computers for logging into Consumer eBanking.
• Users should check the last login date/time every time they log in.
• Review account balances and detail transactions regularly (preferably daily) to confirm payment and other transaction data and immediately report any suspicious transactions to your financial institution.
• Whenever possible, register your computer to avoid having to re-enter challenge questions and other authentication information with each login.
• Review historical reporting features of your online banking application on a regular basis to confirm payment and other transaction data.
• Never leave a computer unattended while using Consumer eBanking.
• Never conduct banking transactions while multiple browsers are open on your computer.

User ID and Password Guidelines

• Create a strong password with at least 8 characters that includes a combination of mixed case letters, numbers, and special characters.
• Change your password frequently.
• Never share username and password information with third-party providers.
• Avoid using an automatic login feature that saves usernames and passwords.